bigtaka FAQ — Answers to Your Questions

If a match is declared "No Result" or "Abandoned" due to rain or any other reason, bigtaka cancels all bets for that match and returns the stake. However, if a set number of overs have been completed and a result is declared using the Duckworth-Lewis method, the match is treated as a completed result and bets are settled accordingly. Full settlement rules are available on the Terms and Conditions page.

bigtaka supports live in-play betting during a match. Odds update after every ball, so timing your decision matters. Live markets typically include match winner, next wicket, over score, and total runs. Since odds change quickly, check them before confirming your bet. Visit the cricket betting page to see all available options.

Popular cricket markets on bigtaka include match winner, toss winner, total runs (over/under), handicap, top run-scorer, top wicket-taker, and first wicket to fall in each innings. T20 matches also include in-innings markets. Each market has its own specific rules — it is worth reading them before placing a bet.

Yes, bigtaka covers BPL, IPL, T20 World Cup, and Test series — all formats of cricket. Bangladesh Tigers matches feature special odds and additional markets. BPL season typically has more matches running at the same time, which makes multi-bet opportunities more frequent. You can start betting with a minimum deposit of ৳100.

Yes, bigtaka lets you combine selections from multiple matches into a multi-bet. For example, if three selections have odds of 1.40, 1.50, and 1.90, the combined odds are 1.40 × 1.50 × 1.90 = 3.99 (approximately). A ৳100 bet would return ৳399 — but all three selections must win. If any one loses, the entire ৳100 is lost.

The wagering requirement on the bigtaka welcome bonus is 15x — meaning the bonus amount must be wagered 15 times. Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw, you must complete wagers totalling ৳1,000 × 15 = ৳15,000. Wagering is calculated on the bonus amount only, not the full balance.

Slot games generally count in full towards bonus wagering. Live casino table games — such as Baccarat, Roulette, and Teen Patti — may count partially or in full; the exact rate is stated in the bonus terms. How much fishing games and sports betting contribute is also specified in the terms. Playing slot games is the straightforward way to complete wagering quickly.

The bigtaka welcome bonus has a set expiry period — if wagering is not completed within that time, the bonus and any winnings earned from it may be forfeited. The expiry details are shown in the terms at the time you claim the bonus. Keep the expiry date in mind before accepting a bonus.

Yes, bigtaka generally allows you to cancel a bonus. Cancelling removes the bonus balance and any winnings earned from it, but your original deposit remains untouched and can be withdrawn once the minimum withdrawal amount of ৳500 is met. Contact live chat to cancel a bonus.

No, the bigtaka welcome bonus is available once per member. Attempting to claim it again by opening a new account with the same phone number, email, device, or payment number may result in both accounts being closed and deposited funds being affected. Weekly and other reload bonuses, however, are available on a regular basis.

Contact bigtaka support via live chat or email to update personal details. Identity verification may be required for security purposes. To change a payment method number, submit the same request — the new number must be registered in your name. Keeping your details accurate is important for safe withdrawals.

No, each person is allowed only one account on bigtaka. If multiple accounts belonging to the same person are identified, all of them may be suspended and balances forfeited. If you cannot access a previous account for any reason, contact support directly instead of opening a new one.

On the bigtaka Login page, click the "Forgot password?" link. An OTP will be sent to your registered mobile number or email. After verifying the OTP, you can set a new password. If you do not receive the OTP or face any other issue, get help via 24/7 live chat. Set a new password that is at least 8 characters long and combines letters and numbers.

Common causes of login issues are: incorrect password, Caps Lock being on, an outdated browser cache, or the account being temporarily suspended. First, try resetting your password. If that does not work, clear your browser cache or try a different browser. If the problem persists, contact bigtaka support on live chat — they are available 24 hours a day.

For security, bigtaka may ask for OTP verification when a new device is detected. An OTP will be sent to your registered mobile number, which you can use to approve the new device. This feature keeps your account protected from unauthorised access. If your mobile number has changed, contact support before logging in to avoid issues receiving the OTP.

Weekly cashback is calculated based on the net loss for that week (total lost minus total won). Example: a Silver member with a net loss of ৳20,000 in a week receives ৳20,000 × 0.5% = ৳100 cashback — which is the maximum cashback for the Silver tier. Cashback is generally credited to the account at the start of the following week.

In addition to weekly cashback, higher-tier members of the bigtaka VIP program receive faster withdrawal processing, exclusive offers on special occasions, and priority support. Bonuses such as birthday rewards and referral gifts may also be more valuable for VIP members. The exact benefits vary by tier.

On bigtaka, you move up to a higher VIP tier automatically by continuing to play and bet regularly. The more active you are, the faster you reach the next level. Starting from Bronze, then Silver, then Gold — weekly cashback increases at each tier. The Gold tier offers up to 0.8% cashback.

bigtaka VIP is divided into three tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback. Cashback is calculated on the net loss for the week and credited directly to your account.

After logging in, go to the Deposit section and select bKash. The designated bigtaka bKash number will be displayed — send the payment from your bKash to that number and enter the transaction ID in the form. The minimum deposit is ৳100. Funds are usually credited within a few minutes. Always use the number shown in the system — do not send to any number from another source.

Yes, Nagad deposits are supported on bigtaka. The process is essentially the same as bKash — go to the Deposit section, select Nagad, send the payment to the provided number, and submit the transaction ID. The minimum deposit is ৳100. Nagad, bKash, and Rocket are all supported for both deposits and withdrawals.

Deposits usually take a few minutes to process. If the funds have not arrived after 15–20 minutes, confirm that you sent to the correct number and that the transaction ID was submitted properly. If the issue remains, contact bigtaka live chat support with a screenshot and the transaction ID. They will verify it and resolve the issue promptly.

Yes, Rocket (Dutch-Bangla Bank's mobile wallet) can be used for both deposits and withdrawals on bigtaka. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 1 hour. Rocket, bKash, and Nagad are all equally supported.

A minimum deposit of ৳100 via any method (bKash, Nagad, or Rocket) is enough to start playing slots and all other games on bigtaka. You can start with a small amount and build up experience over time. Please note that you must be at least 21 years old to participate in gambling and betting activities.